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There's a moment that happens on almost every strategy call I get on. I ask someone to tell me about their brand - what they do, who they serve, what makes them different - and they answer pretty smoothly. It rolls right off the tongue because they've said it a hundred times already and it's basically down to a script. And then I ask "why?" or "can you explain that differently?" or just "what do you mean by that specifically?" And they pause. It's like their brain just hit a loading screen...
I can't tell you how many times I've yapped with a business owner who opens with some version of this: "I just need to figure out Instagram." And I get it. I really do. Instagram is loud, it's visual, it's where everyone seems to be making things happen while making it look easy, and the algorithm is constantly dangling the promise of exponential reach in front of you like a sweet treat you're sooo close to earning. So the obsession with and hyperfocus on the platform make sense. But here's...
As a strategist, I see behind the curtain of a lot of businesses. And lemme tell ya - more often than not, the success projected on social media is often not the reality of the chaos and confusion happening in real time. Almost every single business owner I've ever spoken to or had the privilege of working with has said some version of the same thing to me: "I honestly have no idea what I'm doing most of the time." So if you're sitting there like "why the hell haven't I figured this out...